Identifying needs: JV Marine is the biggest boat retailer in Victoria. Their existing website made them look like a backyard operation, and didn't provide information to potential customers in a helpful way, so they were losing traffic to competitors' sites. They needed a site that would help customers through a lengthy, research-intensive buying process.
Solutions: Where many sites basically "hand" the user a large catalogue to flick through, the strategy behind the JV Marine site is to mimic the approach of a good salesperson. The site makes it possible for users to quickly work out what kind of boat suits their needs. There is no need to wander through a large and confusing database.
Results: The new website mirrors the prestige and polish of JV's physical stores. Customers call it the best boat website in Victoria, and it has attracted international attention.
Site: jvmarine.com.au
Features: Standard content management system integrated with Magento shopping cart, product catalogue, wishlist, custom built contact forms.
Shop 6, 459 Sydney Rd, Brunswick. Vic 3056 /// tel +61 1300 883 248 /// fax +61 3 9387 1679
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