Online training & documentation

About these resources

Our goal is to collect, refine and present information that assists our clients in using their websites easily and effectively.  This information  is primarily about practical matters and tries to cover all the most common activities carried out in our websites.

Because many of our client's websites are customised to meet their particular needs some of the instructional screens will not match exactly each user's experience, but the underlying principals are the same.

Finally we are constantly trying to improve these resources and answer all our client's questions. Please let us know if there are questions or issues that you find are not covered in these videos and PDFs.  We will work to expand these resources as quickly as we can.

Using these resources

We recommend that all our clients view these resources before starting to use their website.  Each subject will include movie and occasionally PDF resources, as well as links to related subjects.  If these resources do not clarify your question, then please send your request for assistance via the comments form at the bottom of each page.  That way your question can be responded to quickly as well as adding to the written resources for that particular topic.

These movies require Flash installed in your browser. If the movies do no display then visit this website.

Online videos

Introduction to our website

Managing website pages

Publishing News articles

Uploading files and images

Content creation - using the editor and writing and formatting text

Other website modules

Coming soon...

We apologise for any inconvenience caused by not having the following video's. If the PDF documentation provided on these topics is insufficient please contact us to organise some face-to-face or over-the-phone training.

Strategy

  • Placing keywords for search engine optimisation

Email marketing

  • introduction to the email tool
  • creating a new database
  • uploading and downloading your database
  • creating a new campaign
  • creating content for your newsletter

PDF documentation

CMS documents

Email marketing documents